Your VOIP telephone system

Want to use your computer network for a reliable telephone system? Using Asterisk software, 84-IT creates a Voice Over IP telephone system that is tailored to your organization. Instead of answering and forwarding phone calls manually, you'll be able to use a secure web page to monitor calls, and to connect them with a simple click of the mouse. A VOIP telephone system is scalable and fully customizable to your organization; you can add other offices and even home offices to your VOIP phone system. And with a link to your database, the VOIP phone system is an ideal means to professionalize your customer service desk.

The benefits of VOIP

The principle behind a VOIP phone system and a regular telephone system, is the same: incoming calls are diverted to one or more phones. The difference is in the processing of these calls: through the use of special software, handling of VOIP calls is completely automatable. The VOIP telephone system can be linked to a database, for example to store calls for marketing purposes. Another advantage is that the cost of internal calls are reduced to zero, also for calls between locations. To boot: when installed correctly, VOIP calls are very difficult to intercept by external parties. So unlike regular telephone calls, your confidential conversations through VOIP are really safe.

Interfaces with your business software

Your customer directory is constantly up to date, because your phone system directly communicates with your CRM software. So your phone system tells you that Mrs. Jones is calling, but also conveniently informs you which of her orders are still open. In Outlook, you select a contact and call them with a mouse click. And after hanging up the phone, timesheets are instantly updated. The possibilities of interfaces between your VOIP phone and your enterprise are endless. Want to know what's possible for your organization? Please contact us!